SHOW NOTES
Curt and Chris engage are joined by Kris McClelland from Escapetown Peoria. Kris shares her unique journey into escape rooms, highlighting her background in communications and theater and her transition from an enthusiast to a manager. The conversation delves into the operations at Escapetown, detailing the innovative escape room designs, staff management strategies, and the impact of different play modes on customer experience. Kris also discusses the challenges and memorable moments in the escape room business, illustrating her passion for puzzles and customer satisfaction.
LINKS
KEY TAKEAWAYS
- Treat your staff well. One way is by providing food. Your staff will appreciate you for it.
- Hire young people that you personally know or who are recommended by someone you know.
- Build relationships with your staff. Don’t just be a boss.
- If you turn one of your rooms into a holiday room each year, consider doing that with two or three of your rooms. Give customers options.
CONNECT AND FOLLOW ESCAPETOWN PEORIA
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